# Frequently Asked Questions *** ## I'm expecting an email but it hasn't arrived * Always check junk and spam folders for emails just in case legitimate emails are placed into those folders. * If you're expecting an important email and it hasn't arrived in a timely manner, contact the sender using an alternative method e.g. by phone. Sometimes, the sender may have put in an incorrect email address e.g. they may have transposed numbers when entering the address. Hence, the importance of following up on expected emails. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://techcentral.setu.ie/computer-services-carlow/frequently-asked-questions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.